Problem |
Agencies to Contact* |
- False advertising
|
- FTC
Bureau of Consumer Protection or regional office
- National Advertising Division, Council of Better Business
Bureaus
- Editor or manager of media outlet where ad appeared
|
Product marketed with false or misleading claims*
|
- National or regional FDA office
- FDA
Center for Drug Evaluation and Research (Internet products)
- State attorney
general
- State health department
- Local Better Business Bureau
- Congressional representatives
|
Bogus mail-order promotion |
- Chief Postal Inspector,
- U.S. Postal Service Regional Postal Inspector
- State attorney general
|
Bogus product purchased with credit
card |
As soon as your credit care statement comes,
ask the credit card company for instructions on how to get the
charge reversed. |
Dubious telemarketing |
- State attorney general
- FTC
Bureau of Consumer Protection or regional office
- National Fraud Information Center web site or hotline
|
- Improper treatment by licensed practitioner
|
- Local or state professional society (if practitioner is a
member)
- Local hospital (if practitioner is a staff member)
- State professional licensing board
- Quackwatch
|
Improper treatment by unlicensed
individual |
- Local district attorney
- State attorney general
- Quackwatch
|
Advice needed about questionable
product or service |
- Quackwatch
- Local, state, or national professional or voluntary health
groups
|
Medicare or Medicaid fraud |
- HHS Office of the Inspector General hotline
- Federal Bureau of Investigation (FBI) field ofice
|
Internet-related consumer problem |
- Cybercop
- Consumer Broadcast Group
- eConsumer.gov (cross-border
complaints)
- FDA
- Federal Bureau of Investigation
- Internet
Fraud Complaint Center
- Webguardian
|
Junk e-mail, including health-
related scams and chain letters |
- FTC's e-mailbox
- Consumer Broadcast Group
|
Complaint, praise, or suggestion
for legitimate company |
PlanetFeedback |